Dirty Dozen of Human Factors
Revision as of 15:48, 12 November 2019 by Gary (talk | contribs) (Gary moved page Human Factors Dirty Dozen to Dirty Dozen in Aviation)
Human Factors Dirty Dozen (or, simply, the Dirty Dozen; hereinafter, the Dozen) is the twelve most common maintenance-related causes of human errors initially developed by Transport Canada.
Definitions
According to the FAA AC 120-72,
- Dirty Dozen. The twelve most common maintenance-related causes of errors. These twelve causes are: (a) lack of communication, (b) complacency. (c) lack of knowledge, (d) distraction, (e) lack of teamwork, (f) fatigue, (g) lack of resources, (h) pressure, (i) lack of assertiveness, (j) stress, (k) lack of awareness, (l) norms
Components
These twelve causes are: (a) lack of communication, (b) complacency. (c) lack of knowledge, (d) distraction, (e) lack of teamwork, (f) fatigue, (g) lack of resources, (h) pressure, (i) lack of assertiveness, (j) stress, (k) lack of awareness, (l) norms.