Lack of teamwork

Lack of Teamwork

According to the FAA AMT Handbook,

A lack of teamwork may also contribute to errors in aircraft maintenance. [Figure 14-20] Closely related to lack of

communication, teamwork is required in aviation maintenance in many instances. Sharing of knowledge between technicians, coordinating maintenance functions, turning work over from shift to shift, and working with flight personnel to troubleshoot and test aircraft are all are executed better in an atmosphere of teamwork. Often associated with improved safety in the workplace, teamwork involves everyone understanding and agreeing on actions to be taken. A gear swing or other operational check involves all the members of a team working together. Multiple technicians contribute to the effort to ensure a single outcome. They communicate and look out for one 14-17 THE DIRTY DOZEN Twelve human factors for aircraft maintenance proficiency Lack of Teamwork Fatigue Lack of Resources Pressure Lack of Assertiveness Stress Lack of Awareness Norms Complacency Lack of Knowledge Distraction Lack of Communication MITIGATING THE RISK Be aware of the symptoms and look for them in yourself and coworkers. Eating healthy, exercising and regular sleep patterns can prevent fatigue. Forfeit complex tasks if you know you are exhausted. Occupations that require an individual to work long hours or stay up overnight can lead to fatigue. Fatigue can cause a decrease of attention and a decreased level of consciousness, which can be very dangerous when conducting maintenance. Figure 14-21. Fatigue. another as they do the job. A consensus is formed that the item is airworthy or not airworthy.

The technician primarily deals with the physical aspect of the aircraft and its airworthiness. Others in the organization perform their roles and the entire company functions as a team. Teams can win or lose depending on how well everyone in the organization works together toward a common objective. A lack of teamwork makes all jobs more difficult and, in maintenance, could result in a miscommunication that affects the airworthiness of the aircraft.