FAA AMT Handbook

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The FAA AMT Handbook is the handbook for aviation maintenance technicians that has been developed and distributed by the Federal Aviation Administration (FAA). Its Chapter 14 is called Human Factors.


Chapter 14. Human Factors

Introduction

Why are human conditions, such as fatigue, complacency, and stress, so important in aviation maintenance? These conditions, along with many others, are called human factors. Human factors directly cause or contribute to many aviation accidents. It is universally agreed that 80 percent of maintenance errors involve human factors. If they are not detected, they can cause events, worker injuries, wasted time, and even accidents.

What is Human Factors

History of Human Factors

The PEAR Model

Human Error

This section discusses human errors in details and provides the readers with examples and recommendations.

The "Dirty Dozen"

This section discusses the Dirty Dozen of Human Factors in details and provides the readers with examples and recommendations.

Where to Get Information

Availability

The Handbook is available at https://www.faa.gov/regulations_policies/handbooks_manuals/aircraft/