FAA AC 120-72

The FAA AC 120-72 (hereinafter, AC) is the advisory circular (AC) number 120-72 of the Federal Aviation Administration (FAA). Its subject is maintenance resource management training.

Purpose

1. This advisory circular (AC) presents guidelines for developing, implementing, reinforcing, and assessing Maintenance Resource Management (MRM) training programs for improving communication, effectiveness, and safety in maintenance operations. These programs are designed to become an integral part of training and maintenance operations.
2. This AC presents one method, but not necessarily the only method, to address MRM training. MRM training focuses on situational awareness, communication skills, teamwork, task allocation, and decision making.

Related regulations

Title 14, Code of Federal Regulations; Sections 121.375 and 135.433.