Onboarding
Onboarding is the process and/or the learning model that depicts the process of either:
- Integrating a new employee into an organization including helping this employee to adapt to the organization's culture (this process is more specifically known as organizational socialization, socialization process, or, simply, socialization); or
- Familiarizing a new customer or client with one's products or services.
through which:
- A new employee acquires the necessary competence and credentials in order to become a productive organizational member and insider. This process is also known as organizational socialization, socialization process, or, simply, socialization;
- An employer settles a new employee in a particular position.
Onboarding can also described as the mechanism of integrating a new employee into the enterprise and its culture.
Definitions
According to Organizational Behavior by Robbins and Judge (17th edition),
- Socialization. A process that adapts employees to the organization's culture.
Stages
- Prearrival stage. The period of learning in the socialization process that occurs before a new employee joins the organization.
- Encounter stage. The stage in the socialization process in which a new employee sees what the organization is really like and confronts the possibility that expectations and reality may diverge.
- Metamorphosis stage. The stage in the socialization process in which a new employee changes and adjusts to the job, work group, and organization.
