Customer-relationship management
Revision as of 07:14, 5 June 2020 by Kevmwangi (talk | contribs) (Created page with "Customer-relationship management is a view of the customer that asserts the customer is a valued asset that should be managed. ==Definition== According to Managing Qual...")
Customer-relationship management is a view of the customer that asserts the customer is a valued asset that should be managed.
Definition
According to Managing Quality by Foster (6th edition),
- Customer-relationship management. A view of the customer that asserts the customer is a valued asset that should be managed.
