Hidden factory

From CNM Wiki

Revision as of 21:22, 5 June 2020 by Kevmwangi (talk | contribs) (Created page with "Hidden factory is a term introduced by Wickham Skinner that refers to firm activities that have no effect on the customer. ==Definition== According to Managing Quality...")

(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)

Jump to: navigation, search

Hidden factory is a term introduced by Wickham Skinner that refers to firm activities that have no effect on the customer.

Definition

According to Managing Quality by Foster (6th edition),

Hidden factory. A term introduced by Wickham Skinner that refers to firm activities that have no effect on the customer.

Retrieved from "https://pravka.bskol.com/w/index.php?title=Hidden_factory&oldid=48844"