Involuntary services
Revision as of 21:43, 5 June 2020 by Kevmwangi (talk | contribs) (Created page with "Involuntary services are classification for services that are not sought by customers. They include hospitals, prisons, and the Internal Revenue Service. ==Definition== A...")
Involuntary services are classification for services that are not sought by customers. They include hospitals, prisons, and the Internal Revenue Service.
Definition
According to Managing Quality by Foster (6th edition),
- Involuntary services. A classification for services that are not sought by customers. They include hospitals, prisons, and the Internal Revenue Service.