Multilevel approach
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Multilevel approach is a term used to depict state quality award programs that include two levels: a top level based on the full-Baldrige criteria and a second level based on the Baldrige-lite approach.
Definition
According to Managing Quality by Foster (6th edition),
- Multilevel approach. Term used to depict state quality award programs that include two levels: a top level based on the full-Baldrige criteria and a second level based on the Baldrige-lite approach.
