Mission statement
Mission statement is a statement that an organization develops to share with managers, employees, and (in many cases) customers.
Definition
According to Marketing Management by Keller and Kotler (15th edition),
- Mission statement. A statement that an organization develops to share with managers, employees, and (in many cases) customers.
According to Juran's Quality Handbook by Defeo (7th edition),
- Mission statement. A short, memorable description of an organization’s reason for existence; definition of the company’s business, its objectives, and its approach to reach those objectives.
According to the BABOK Guide (3rd edition),
- Mission statement. A formal declaration of values and goals that expresses the core purpose of the enterprise.