Customer-response time
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Customer-response time is duration from the time a customer places an order for a product or service to the time the product or service is delivered to the customer.
Definitions
According to Cost Accounting by Horngren, Datar, Rajan (14th edition),
- Customer-response time. Duration from the time a customer places an order for a product or service to the time the product or service is delivered to the customer.
