Service encounter
Revision as of 22:17, 14 July 2020 by QiratH (talk | contribs) (Created page with "Service encounter is when a customer interacts directly with a service. ==Definitions== According to the Marketing Communications by Fill (5th edition), :Service en...")
Service encounter is when a customer interacts directly with a service.
Definitions
According to the Marketing Communications by Fill (5th edition),
- Service encounter. when a customer interacts directly with a service.
