Service failure
Revision as of 22:17, 14 July 2020 by QiratH (talk | contribs) (Created page with "Service failure is where a customer's expectations of a service are not met. ==Definitions== According to the Marketing Communications by Fill (5th edition), :Servi...")
Service failure is where a customer's expectations of a service are not met.
Definitions
According to the Marketing Communications by Fill (5th edition),
- Service failure. where a customer's expectations of a service are not met.
