Observation

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Observation is any act of recognizing and noting any subject, fact, occurrence, situation, and/or state of affairs, sometimes involving measurement with instruments, as well as the data-gathering technique that is based on watching something or someone.

An observation can also refer to a statement based on something one has seen, heard, or noticed. In business analysis, observation is a means to elicit requirements by conducting an assessment of the stakeholder's work environment.


Definitions

According to the BABOK Guide (3rd edition),

Observation (business analysis). Studying and analyzing one or more stakeholders in their work environment in order to elicit requirements.

Types

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