Observation
Observation is any act of recognizing and noting any subject, fact, occurrence, situation, and/or state of affairs, sometimes involving measurement with instruments, as well as the data-gathering technique that is based on watching something or someone.
An observation can also refer to a statement based on something one has seen, heard, or noticed. In business analysis, observation is a means to elicit requirements by conducting an assessment of the stakeholder's work environment.
Definitions
According to the BABOK Guide (3rd edition),
- Observation (business analysis). Studying and analyzing one or more stakeholders in their work environment in order to elicit requirements.
