Critical incident

From CNM Wiki
Revision as of 20:33, 9 November 2020 by Gary (talk | contribs) (Related lectures)
Jump to: navigation, search

Critical incident is a way of evaluating the behaviors that are key in making the difference between executing a job effectively and executing it ineffectively.


Definitions

According to Organizational Behavior by Robbins and Judge (17th edition),

Critical incident. A way of evaluating the behaviors that are key in making the difference between executing a job effectively and executing it ineffectively.

Related concepts

Related lectures