Escalation
Revision as of 18:02, 12 December 2020 by Gary (talk | contribs) (Created page with "Escalation is the act of sharing awareness or transferring ownership of an issue or work item. ==Definitions== According to the ITIL Foundation 4e by Axelos, :Esca...")
Escalation is the act of sharing awareness or transferring ownership of an issue or work item.
Definitions
According to the ITIL Foundation 4e by Axelos,
- Escalation. The act of sharing awareness or transferring ownership of an issue or work item.