Major incident
Revision as of 21:45, 12 December 2020 by Gary (talk | contribs) (Created page with "An major incident is an incident with significant business impact, requiring an immediate coordinated resolution. ==Definitions== According to the ITIL Foundation 4e b...")
An major incident is an incident with significant business impact, requiring an immediate coordinated resolution.
Definitions
According to the ITIL Foundation 4e by Axelos,
- Major incident. An incident with significant business impact, requiring an immediate coordinated resolution.