Service desk practice

From CNM Wiki
Revision as of 22:54, 12 December 2020 by Gary (talk | contribs) (Created page with "Service desk practice is the practice of capturing demand for incident resolution and service requests. ==Definitions== According to the ITIL Foundation 4e by Axelos...")
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to: navigation, search

Service desk practice is the practice of capturing demand for incident resolution and service requests.


Definitions

According to the ITIL Foundation 4e by Axelos,

Service desk practice. The practice of capturing demand for incident resolution and service requests.
Retrieved from "https://pravka.bskol.com/w/index.php?title=Service_desk_practice&oldid=67929"