Service consumption

From CNM Wiki
Revision as of 23:17, 12 December 2020 by Gary (talk | contribs) (Created page with "Service consumption is activities performed by an organization to consume services. It includes the management of the consumer's resources needed to use the service, servi...")
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to: navigation, search

Service consumption is activities performed by an organization to consume services. It includes the management of the consumer's resources needed to use the service, service actions performed by users, and the receiving (acquiring) of goods (if required).


Definitions

According to the ITIL Foundation 4e by Axelos,

Service consumption. Activities performed by an organization to consume services. It includes the management of the consumer's resources needed to use the service, service actions performed by users, and the receiving (acquiring) of goods (if required).