Service provision
Revision as of 01:24, 13 December 2020 by Gary (talk | contribs) (Created page with "Service provision is activities performed by an organization to provide services. It includes management of the provider's resources, configured to deliver the service; en...")
Service provision is activities performed by an organization to provide services. It includes management of the provider's resources, configured to deliver the service; ensuring access to these resources for users; fulfilment of the agreed service actions; service level management; and continual improvement. It may also include the supply of goods.
Definitions
According to the ITIL Foundation 4e by Axelos,
- Service provision. Activities performed by an organization to provide services. It includes management of the provider's resources, configured to deliver the service; ensuring access to these resources for users; fulfilment of the agreed service actions; service level management; and continual improvement. It may also include the supply of goods.
