Support team
Revision as of 08:37, 13 December 2020 by Gary (talk | contribs) (Created page with "A support team is a team with the responsibility to maintain normal operations, address users' requests, and resolve incidents and problems related to specified products,...")
A support team is a team with the responsibility to maintain normal operations, address users' requests, and resolve incidents and problems related to specified products, services, or other configuration items.
Definitions
According to the ITIL Foundation 4e by Axelos,
- Support team. A team with the responsibility to maintain normal operations, address users' requests, and resolve incidents and problems related to specified products, services, or other configuration items.
