Monitoring and event management practice
Monitoring and event management practice (hereinafter, the Practice) is the practice to systematically observe services and service components, and recording and reporting selected changes of state identified as events. This Practice is a part of the ITIL practices.
Definitions
According to the ITIL Foundation 4e by Axelos,
- Monitoring and event management practice. The practice of systematically observing services and service components, and recording and reporting selected changes of state identified as events.
