Conflict process
Conflict process (hereinafter, the Process) is a process that has five stages: (1) conflict potential, potential opposition or incompatibility, (2) cognition and personalization, (3) intentions, (4) behavior, and (5) outcomes.
Definitions
According to Organizational Behavior by Robbins and Judge (17th edition),
- Conflict process. A process that has five stages: potential opposition or incompatibility, cognition and personalization, intentions, behavior, and outcomes.