Process control
Process control is an ongoing managerial process in which the actual performance of the operating process is evaluated by measurements taken at the control points, comparing the measurements to the quality targets, and taking action on the difference.
Definition
According to Juran's Quality Handbook by Defeo (7th edition),
- Process control. An ongoing managerial process in which the actual performance of the operating process is evaluated by measurements taken at the control points, comparing the measurements to the quality targets, and taking action on the difference.