Assertive message format

Assertive message format is a direct expression of the sender's needs and thoughts delivered in a way that does not attack the receiver's dignity. A complete assertive message describes behavior, interpretation, feeling, consequence, and intention.

Definition

According to Looking Out, Looking In by Adler, Proctor (15th edition),

Assertive message format. A direct expression of the sender's needs and thoughts delivered in a way that does not attack the receiver's dignity. A complete assertive message describes behavior, interpretation, feeling, consequence, and intention.