Business process outsourcing
Business process outsourcing (BPO) is the growing practice of one organization outsourcing some number of its processes to a third party to execute the selected processes.
Definition
According to Juran's Quality Handbook by Defeo (7th edition),
- Business process outsourcing (BPO). The growing practice of one organization outsourcing some number of its processes to a third party to execute the selected processes.
