Certainty
Certainty is a situation in which a decision maker can make accurate decisions because all the data and outcomes are known.
Definition
According to Management by Robbins and Coulter (14th edition),
- Certainty. A situation in which a decision maker can make accurate decisions because all outcomes are known.
According to Looking Out, Looking In by Adler, Proctor (15th edition),
- Certainty. An attitude behind messages that dogmatically implies that the speaker's position is correct and that the other person's ideas are not worth considering. Likely to generate a defensive response. channel The medium through which a message passes from sender to receiver.