Customer/supplier alignment

Customer/supplier alignment is documenting and understanding all the customer and supplier relationships that exist for part flow in the factory. It involves identifying each part and recording where it comes from and who it goes to in order to establish clear customer/supplier alignment.

Definitions

According to the Lean Manufacturing by Feld,

Customer/supplier alignment. Documenting and understanding all the customer and supplier relationships that exist for part flow in the factory. It involves identifying each part and recording where it comes from and who it goes to in order to establish clear customer/supplier alignment.