Gibb categories

Gibb categories is six sets of contrasting styles of verbal and nonverbal behavior. Each set describes a communication style that is likely to arouse defensiveness and a contrasting style that is likely to prevent or reduce it. Developed by Jack Gibb.

Definition

According to Looking Out, Looking In by Adler, Proctor (15th edition),

Gibb categories. Six sets of contrasting styles of verbal and nonverbal behavior. Each set describes a communication style that is likely to arouse defensiveness and a contrasting style that is likely to prevent or reduce it. Developed by Jack Gibb.