Grievance procedure

Grievance procedure is the method used by employees to address problems at work with their employer. The steps that employees must follow when they want to express their concerns about work-related issues to their employer.

Definition

According to the HRBoK Guide,

Grievance procedure. The method used by employees to address problems at work with their employer. The steps that employees must follow when they want to express their concerns about work-related issues to their employer.