Managerial role
A managerial role (hereinafter, the Role) is any role that managers play. The Role is a set of expected behavior patterns attributed to managers.
Contents
Definition
According to Management by Robbins and Coulter (14th edition),
- Managerial role. A specific action or behavior expected of and exhibited by a manager.
Classification
Henry Mintzberg studied actual managers and concluded that what managers do can best be described by looking at the Roles they engage in at work.
Decision-making
- Main wikipage: Decisional role
- A decisional role is the Role that revolves around making choices. Henry Mintzberg identified the following four decisional roles: negotiator, resource allocator, disturbance handler, and entrepreneur.
Level Decisional role Non‑manager Negotiator Rarely, allocator Disturbance handler Rarely, visionary or entrepreneur Frontline Resource allocator Middle Top Visionary or entrepreneur
Interpersonal relationships
- Main wikipage: Interpersonal role
- An interpersonal role is the Role that involves people and other duties that are ceremonial and symbolic in nature. Henry Mintzberg identified the following three interpersonal roles: figurehead, leader, and liaison.
Level Interpersonal role Non‑manager Rarely, figurehead Rarely, influencer Liaison Frontline Figurehead Influencer Middle Top
The transfer of information
- Main wikipage: Informational role
- An informational role is the Role that involves collecting, receiving, and disseminating information. Henry Mintzberg identified the following three informational roles: monitor, disseminator, and spokeperson.
Level Informational role Non‑manager Monitor Disseminator Rarely, spokeperson Frontline Middle Spokeperson Top
