Operational roles and responsibilities

Operational roles and responsibilities are documented expectations for individual positions describing what they are accountable to accomplish, specific duties to be performed, to whom they report, boundary of responsibility, direct reports, etc.

Definitions

According to the Lean Manufacturing by Feld,

Operational roles and responsibilities. Documented expectations for individual positions describing what they are accountable to accomplish, specific duties to be performed, to whom they report, boundary of responsibility, direct reports, etc.