Policy

Policy is a guideline for making decisions.

Definitions

According to Management by Robbins and Coulter (14th edition),

Policy. A guideline for making decisions.

According to the BABOK Guide (3rd edition),

Policy. See business policy.

According to the Strategic Management by David and David (15th edition),

Policy. Specific guidelines, methods, procedures, rules, forms, and administrative practices established to support and encourage work toward stated goals.

According to the ITIL Foundation 4e by Axelos,

Policy. Formally documented management expectations and intentions, used to direct decisions and activities.