Potential customers

From CNM Wiki
Jump to: navigation, search

Potential customers is those not currently using the product or service but capable of becoming customers.

Definition

According to Juran's Quality Handbook by Defeo (7th edition),

Potential customers. Those not currently using the product or service but capable of becoming customers.
Retrieved from "https://pravka.bskol.com/w/index.php?title=Potential_customers&oldid=50877"