Problem orientation

Problem orientation is a supportive style of communication described by Gibb in which the communicators focus on working together to solve their problems instead of trying to impose their own solutions on one another.

Definition

According to Looking Out, Looking In by Adler, Proctor (15th edition),

Problem orientation. A supportive style of communication described by Gibb in which the communicators focus on working together to solve their problems instead of trying to impose their own solutions on one another.