Procedure
Procedure is a series of sequential steps used to respond to a well-structured problem.
Definitions
According to Management by Robbins and Coulter (14th edition),
- Procedure. A series of sequential steps used to respond to a well-structured problem.
According to Juran's Quality Handbook by Defeo (7th edition),
- Procedure. Specified way to carry out an activity or a process.
According to the ITIL Foundation 4e by Axelos,
- Procedure. A documented way to carry out an activity or a process.