Service cell

Service cell in contrast to a product cell, a service operation is focused on turnaround time and delivery reliability to the customer. Service cells do not have RAA for products but are held accountable for their performance to product cells.

Definitions

According to the Lean Manufacturing by Feld,

Service cell. In contrast to a product cell, a service operation is focused on turnaround time and delivery reliability to the customer. Service cells do not have RAA for products but are held accountable for their performance to product cells.