Stakeholder engagement

From CNM Wiki
Jump to: navigation, search

Stakeholder engagement (alternatively known as stakeholder involvement and participation; hereinafter, the Engagement) is an individual's involvement with, satisfaction with, and enthusiasm for the organization he or she is associated with.

When a stakeholder is an employee, the Engagement is also known as employee engagement and employee involvement and participation.

Definitions

According to Organizational Behavior by Robbins and Judge (17th edition),

Employee engagement. An individual's involvement with, satisfaction with, and enthusiasm for the work he or she does.
Employee involvement and participation. A participative process that uses the input of employees to increase employee commitment to organizational success.

According to Management by Robbins and Coulter (14th edition),

Employee engagement. When employees are connected to, satisfied with, and enthusiastic about their jobs.

According to Juran's Quality Handbook by Defeo (7th edition),

Employee engagement. The levels of connection employees feel with their employer, as demonstrated by their willingness and ability to help their organization succeed, largely by providing discretionary effort on a sustained basis.

According to the HRBoK Guide,

Employee engagement. Level of satisfaction with work. A measurement of employees' involvement, satisfaction, happiness, and loyalty with their employment (how hard they work and how long they stay with their organization).

Related concepts

Related lectures