User-friendly needs

From CNM Wiki
Jump to: navigation, search

User-friendly needs is needs that, when gratified, enable amateurs to use technological and other complex product or services with confidence and ease.

Definition

According to Juran's Quality Handbook by Defeo (7th edition),

User-friendly needs. Needs that, when gratified, enable amateurs to use technological and other complex product or services with confidence and ease.
Retrieved from "https://pravka.bskol.com/w/index.php?title=User-friendly_needs&oldid=50939"