Difference between revisions of "Product"

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(Service vs product)
(Service vs product)
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In [[service management]],
 
In [[service management]],
*[[Service]] is what the [[service consumer]] orders and gets; this is only a part of what the [[service provider]] produces.
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*[[Service]] is what the [[service consumer]] orders and gets; this is only a part of what the [[service provider]] has produced in order to deliver. For instance, it may take several months to shot a 90-minute movie. A movie consumer will never see everything that has been produced.  
 
*''Product'' is what the [[service provider]] produces in order to provide the [[service consumer]] with the ordered service. One service is a result of one or more service-making products.
 
*''Product'' is what the [[service provider]] produces in order to provide the [[service consumer]] with the ordered service. One service is a result of one or more service-making products.
 
However, the usage of these two terms, ''product'' and [[service]] is not consistent throughout various industries and geographic areas. In [[marketing]], a term, [[service]], generally refers to a ''product''.
 
However, the usage of these two terms, ''product'' and [[service]] is not consistent throughout various industries and geographic areas. In [[marketing]], a term, [[service]], generally refers to a ''product''.

Revision as of 14:08, 30 December 2020

Literally, product is anything that is produced. This term has a wide range of applications:

Marketable vs work product

Main wikipages: Marketable, Work product

A marketable is anything that is offered on the market for sale. Usually, but not necessarily, a marketable is a work product. On another side, a work product is any output from a process. A work product may be offered on the market or be consumed internally.

Service vs product

Main wikipages: Service, Service management

In service management,

  • Service is what the service consumer orders and gets; this is only a part of what the service provider has produced in order to deliver. For instance, it may take several months to shot a 90-minute movie. A movie consumer will never see everything that has been produced.
  • Product is what the service provider produces in order to provide the service consumer with the ordered service. One service is a result of one or more service-making products.

However, the usage of these two terms, product and service is not consistent throughout various industries and geographic areas. In marketing, a term, service, generally refers to a product.