Talk:CNMCyber.com IA and IA Generally

CNMCyber.com IA

CNMCyber.com IA and IA generally (office hour, 06-15-2023) Script

CNMCyber.com IA and IA generally (office hour, 06-15-2023) is the office hour event on June, 15th about CNMCyber.com IA.

Preview video

https://youtu.be/7fXkON5rtVw?si=yjDxheTFhV18q6-n (27:16)

Introduction

Welcome everyone to this office hour and we are with Erastus and Kevin discussing the project that Erastus is working on, CNMCyber.com IA.

CNMCyber.com IA: Personas

We started doing something last time and I see Kevin added Tony which is good we can create some stories. Here we have someone who is in this high school or completed high school and they look for exploration. We have two potential partners, a counselor of an employment agency and a college principal maybe also a high school principal too. I feel we can possibly collaborate with the schools too.

The page needs to be developed and should have one more Persona; we have someone who is exploring, someone working some job but looking for another, someone looking for experience and someone looking for recommendations. Those are good stories I don't see anything else to add. We just discussed with Erastus and we decided that introductory jobs will be the best name for it, to explain what we offer. CNMCyber.com technically can be defined as a home for introductory jobs.

CNMCyber: Welcome Session page

Erastus will take over this sales pitch. We can improve on the CNMCyber page, instead of a pre-entry level job incubator, let's put introductory job incubator so basically when people get to this CNMCyber.com, they should see like home for introductory jobs. Yeah, if introductory sounds better than pre-entry level because like this “Pre” maybe people are missing the point and I remember Kevin was trying to cut it off, which kind of alternated the name so I feel like in introductory will be better and more understandable.

From here (CNMCyber.com) we can use the same points on the website because someone who will get to cnmcyber.com needs to see that this is about introductory jobs that they can start from scratch and it can be used for vocation, in-house training preparation depending on your needs and also it is good for ladies they have that human touch, there are no obligations no fear. Instead of CNMcyber welcome we will have just have CNMCyber and on welcome we will put our links.

CNMCyber.com maybe for someone who just exploring and welcome will be for those who already have decided to enroll so then will be welcomed.

CNMCyber.com IA: Idea

Under the idea, we wrote something before but this is not really an idea and can write the idea right now.

We can start “The site shall present CNMCyber introductory jobs to the general public, so someone who is interested in such jobs can get started and someone who is interested in partnership can be directed to the appropriate resource."

Business requirements

We need to decide on the CNMCyber whether we will keep our offer to people who want to partner or not.

I want to make the Talk Pages our project page. On the IA page, you need to write like Sprint one: Kevin started and Erastus finished and then the website will emerge from the idea.

Information Architecture

Kevin: We can go over the information architecture page I believe I wrote something there.

Gary: Kevin, good job. so basically I put only “See also” and “Related lectures” and you did everything else. Really good setup. In the Information Architecture, we need to say that there is a “big IA vs small IA” Information Architecture can be created for Enterprises let's say how the information will flow in CNMCyber between us. Where you will be reporting, where you will get started where you will use the help desk where everything else will happen. Small IA usually can be a website, normally, but any other system can be too. In pidoco.com they call it little not small and there it is big vs little. They are completely different but usability will be one of the parts.

usability.gov [1] used to be a good resource, but they decided to abandon it's no longer updated but here they have a good overview because initially, they started it just to help educate people and then decided that they needed to create requirements only for the government sites which are good too. Besides usability, if we talk about information architecture it's also I will give you an example what the difference between UX which they are talking about and information architecture. From my understanding, user experience or usability is to make people have a friendly service, right? We have our website for instance and they can navigate it and find the information that is credible instead of saying we are the best of the best, we will say like 25 schools in Kenya find us credible, go there, and check whether it's correct.

So, it should be accessible, valuable, and desirable, it is kind of more of UX right? If we talk about Information Architecture it should serve also the business, the Enterprise goals for instance if we want to create one user experience for paid customers and another experience for not paying customers. The UX doesn't take business interests (Enterprise goals) into consideration compared to the Information Architecture.

I don't want to put people in awkward positions so that is why right now I decided just to abandon the idea of services like CNMCyber as it was designed initially as a kind of full range of services but people will need to start working so instead of people to push start working first and then to give them everything but for like non-paying customers, most likely we will use [employableu.com]. I like this name because it's a cool name, it's our domain name but nothing is going on there.

So Information Architecture should take into consideration not only usability but also Enterprise objectives.

They always differ on what to focus on, for instance in any company there is a parking space right in front of the building, the best parking space now your challenge is to give this parking space to your employees or to give this parking space to your customers, whom you value. You can give more services to customers to serve more business goals to make more money as profits.

What you wrote here Key components of information architecture is correct, but on the user side. We also need to think about the Enterprise side for instance why we should create these personas and roadmaps because we don't want people just to use the information, we want people actually to get educated and if it fits them enroll and get started. We have our Enterprise goals and our objective is to serve our goals.

Erastus will do something on the enterprise page with Kevin’s help but I really want Kevin to concentrate on technology board. We will try to fix Erastus’ connection and give this week to him and move Rita to technology and move you to something else, maybe move you to the welcome session because we might pause Sonia’s involvement or kind of reduce it. When Sonya did technology board meetings for a few months, I felt like we needed to move faster.

Let’s end the session for now and continue later, bey bey, see you soon.