Difference between revisions of "Quality function deployment"
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| − | [[Quality function deployment]] (also known by its acronym, [[QFD]]) involves developing a matrix that includes customer preferences and engineering product attributes. A QFD matrix allows a firm to analyze quantitatively the relationship between customer needs and design attributes. | + | [[Quality function deployment]] (also known by its acronym, [[QFD]]; alternatively known as [[house of quality]]) involves developing a matrix that includes customer preferences and engineering product attributes. A QFD matrix allows a firm to analyze quantitatively the relationship between customer needs and design attributes. |
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According to [[Managing Quality by Foster (6th edition)]], | According to [[Managing Quality by Foster (6th edition)]], | ||
:[[Quality function deployment]] (QFD). QFD involves developing a matrix that includes customer preferences and engineering product attributes. A QFD matrix allows a firm to analyze quantitatively the relationship between customer needs and design attributes. | :[[Quality function deployment]] (QFD). QFD involves developing a matrix that includes customer preferences and engineering product attributes. A QFD matrix allows a firm to analyze quantitatively the relationship between customer needs and design attributes. | ||
| + | :'''[[House of quality]]'''. Another name for quality function deployment. | ||
According to [[Juran's Quality Handbook by Defeo (7th edition)]], | According to [[Juran's Quality Handbook by Defeo (7th edition)]], | ||
:[[Quality function deployment]]. A valuable tool for collecting and organizing the required information needed to complete the operational quality planning process. | :[[Quality function deployment]]. A valuable tool for collecting and organizing the required information needed to complete the operational quality planning process. | ||
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[[Category: Quality Management]][[Category: Articles]][[Category: Quality Management]] | [[Category: Quality Management]][[Category: Articles]][[Category: Quality Management]] | ||
Latest revision as of 20:18, 28 December 2020
Quality function deployment (also known by its acronym, QFD; alternatively known as house of quality) involves developing a matrix that includes customer preferences and engineering product attributes. A QFD matrix allows a firm to analyze quantitatively the relationship between customer needs and design attributes.
Definition
According to Managing Quality by Foster (6th edition),
- Quality function deployment (QFD). QFD involves developing a matrix that includes customer preferences and engineering product attributes. A QFD matrix allows a firm to analyze quantitatively the relationship between customer needs and design attributes.
- House of quality. Another name for quality function deployment.
According to Juran's Quality Handbook by Defeo (7th edition),
- Quality function deployment. A valuable tool for collecting and organizing the required information needed to complete the operational quality planning process.
