CNMCyber Office Hours

CNMCyber Office Hours (hereinafter, the Series) is the series of CNMCyber office hours (hereinafter, the Events), which are CNMCyber events that incumbents of CNMCyber jobs (hereinafter, the Interviewers) organize to collect requirements and/or gather data from other members of CNMCyber Team (hereinafter, the Interviewees) such as staffers of CNMCyber Office and/or CNMCyber Customer. The requirements gathered during office hours should lead to the creation and development of relevant wiki pages.

Scheduling

The Events are scheduled per request. When the Interviewer requests the Interviewee to respond to the questions, the Interviewer indicates his or her preferred timing.

The Interviewee chooses whether to answer those questions in the Event hosted by the Interviewer or host his or her own Event.

Event Organizer

Office hours event organizer (the org) is a contractor or learner who organizes an event with the sole purpose of collecting requirements. For a project to be carried out successfully, the contractor/learner is expected to organize office hours events and invite CNMCyber Customer or CNMCyber Team to facilitate requirements collection since office hours event is the main tool for requirement collection.

The org is expected to request CNMCyber Customer or a member of CNMCyber Team from whom he/she wishes to collect requirements from.

Participants

Participants of the Event are сurrent CNMCyber Team and curious people or potential coord who came from meetup group. By default, the Host is a confirmed participant of any Event. Personally, the Host may identify, contact, and confirm those participants that would be specially invited to the Event.

Standing operating procedures

To organize the event, you need to:

1. Contact CNMCyber Customer or a member of CNMCyber Team from whom he/she wishes to collect requirements from.

2. Schedule the event on CNM Social, providing the link to the event.

3. Record the event

4. Create a script stating the key points that were discussed in the office hours event.

Scope

The scope of a project plays a critical role in understanding and defining the specific requirements and objectives of a project. During office hours, the primary focus is to gather essential information about what needs to be achieved through each project. This information gathering process directly influences the scope of the project.

During office hours event, the following needs to be determined;

• Project Boundaries: Office hours allow project custome/stakeholders to identify the boundaries of the project. This involves clarifying what will be included in the project's deliverables and what will be excluded.
• Define deliverables and objectives: During office hour both the contractor and the customer are expected to have a shared understanding of a clear and well-defined deliverables of what will be accomplished upon project completion.

See also

• https://leanb2bbook.com/blog/customer-insights-from-customer-interviews/
• https://www.oberlo.com/blog/customer-interviews
• https://wiki.cnmcyber.com/en/CNM_Event_Organizer

Related concepts

• CNM Event Organizer. A temporary role of one or more of staffers of and/or contractors for Friends Of CNM which purpose is organizing one or more of CNMCyber events, especially roundtables.