Human Perceptions Quarter

Human Perceptions Quarter (hereinafter, the Quarter) is the first of four lectures of Operations Quadrivium (hereinafter, the Quadrivium):

• The Quarter is designed to introduce its learners to enterprise discovery, or, in other words, to concepts related to obtaining data needed to administer the enterprise effort; and
• The Quadrivium examines concepts of administering various types of enterprises known as enterprise administration as a whole.

The Quadrivium is the first of seven modules of Septem Artes Administrativi, which is a course designed to introduce its learners to general concepts in business administration, management, and organizational behavior.

Outline

The predecessor lecture is Operations Management Quarter.

Concepts

1. Perception. A process by which individuals organize and interpret their sensory impressions in order to give meaning to their environment.
   • Perception. A process by which we give meaning to our environment by organizing and interpreting sensory impressions.
   • Psychology. The science that seeks to measure, explain, and sometimes change the behavior of humans and other animals.
2. Bias. A tendency or preference toward a particular perspective or ideology.
   • Confirmation bias. The tendency to seek out information that reaffirms past choices and to discount information that contradicts past judgments.
   • Hindsight bias. The tendency to believe falsely, after an outcome of an event is actually known, that one would have accurately predicted that outcome.
   • Self-serving bias. The tendency for individuals to attribute their own successes to internal factors and put the blame for failures on external factors.
   • Self-serving bias. The tendency for individuals to attribute their own successes to internal factors while putting the blame for failures on external factors.
   • Anchoring bias. A tendency to fixate on initial information, from which one then falls to adequately adjust for subsequent information.
   • Halo effect. A general impression of an individual based on a single characteristic.
   • Halo effect. The tendency to draw a general impression about an individual on the basis of a single characteristic.
   • Fundamental attribution error. The tendency to underestimate the influence of external factors and overestimate the influence of internal factors when making judgments about the behavior of others.
   • Fundamental attribution error. The tendency to underestimate the influence of external factors and overestimate the influence of internal factors when making judgments about the behavior of others.
   • Illusory correlation. The tendency of people to associate two events when in reality there is no connection.
   • Information overload. A condition in which information inflow exceeds an individual's processing capacity.
   • Information overload. When information exceeds our processing capacity.
   • Selective perception. The tendency to selectively interpret what one sees on the basis of one's interests, background, experience, and attitudes.
3. Emotion. Intense feeling that is directed at someone or something.
   • Emotion. Intense feelings that are directed at someone or something.
   • Felt emotion. An individual's actual emotions.
   • Affect. A broad range of feelings that people experience.
   • Affect intensity. Individual differences in the strength with which individuals experience their emotions.

• Heredity. Factors determined at conception; one's biological, physiological, and inherent psychological makeup.
• Intellectual ability. An individual's capacity to do mental activities -- thinking, reasoning, and problem solving.
• Interpersonal skill. The ability to work well with other people individually and in a group.
• Locus of control. A personality attribute that measures the degree to which people believe they control their own fate.
• Parochialism. Viewing the world solely through your own perspectives, leading to an inability to recognize differences between people.
• Physical ability. An individual's capacity to do tasks that demand stamina, dexterity, strength, and similar characteristics.
• Self-fulfilling prophecy. A situation in which a person inaccurately perceives a second person, and the resulting expectations cause the second person to behave in ways consistent with the original perception.

Practices

The successor lecture is Human Motivations Quarter.