Bookkeeping Quarter

Stakeholder Relations Quarter (hereinafter, the Quarter) is the first of four lectures of Operations Quadrivium (hereinafter, the Quadrivium):

• The Quarter is designed to introduce its learners to enterprise discovery, or, in other words, to concepts related to obtaining data needed to administer the enterprise effort; and
• The Quadrivium examines concepts of administering various types of enterprises known as enterprise administration as a whole.

The Quadrivium is the first of seven modules of Septem Artes Administrativi, which is a course designed to introduce its learners to general concepts in business administration, management, and organizational behavior.

Outline

The predecessor lecture is Organizational Culture Quarter.

Concepts

1. Organizational communication. All the patterns, networks, and systems of communication within an organization.
   • Upward communication. Communication that flows upward from employees to managers.
   • Diagonal communication. Communication that cuts across work areas and organizational levels.
   • Downward communication. Communication that flows downward from managers to employees.
   • Lateral communication. Communication that takes place among any employees on the same organizational level.
   • Informal communication. Communication that is not defined by the organization's structural hierarchy.
   • Formal communication. Communication that takes place within prescribed organizational work arrangements.

• Communication networks. The variety of patterns of vertical and horizontal flows of organizational communication.
• Grapevine. An organization's informal communication network.
• Grapevine. The informal organizational communication network.
• Jargon. Specialized terminology or technical language that members of a group use to communicate among themselves.
• Surveillance

Practices

The successor lecture is Stakeholder Engagement Quarter.