Certainty

Certainty is a situation in which a decision maker can make accurate decisions because all the data and outcomes are known.

Definition

According to Management by Robbins and Coulter (14th edition),

Certainty. A situation in which a decision maker can make accurate decisions because all outcomes are known.

According to Looking Out, Looking In by Adler, Proctor (15th edition),

Certainty. An attitude behind messages that dogmatically implies that the speaker's position is correct and that the other person's ideas are not worth considering. Likely to generate a defensive response. channel The medium through which a message passes from sender to receiver.