Bookkeeping Quarter
Organizational Communication Quarter (hereinafter, the Quarter) is the first of four lectures of Operations Quadrivium (hereinafter, the Quadrivium):
- The Quarter is designed to introduce its learners to enterprise discovery, or, in other words, to concepts related to obtaining data needed to administer the enterprise effort; and
- The Quadrivium examines concepts of administering various types of enterprises known as enterprise administration as a whole.
The Quadrivium is the first of seven modules of Septem Artes Administrativi, which is a course designed to introduce its learners to general concepts in business administration, management, and organizational behavior.
Contents
Outline
The predecessor lecture is Leadership Quarter.
Concepts
- Organizational communication. All the patterns, networks, and systems of communication within an organization.
- Upward communication. Communication that flows upward from employees to managers.
- Diagonal communication. Communication that cuts across work areas and organizational levels.
- Downward communication. Communication that flows downward from managers to employees.
- Lateral communication. Communication that takes place among any employees on the same organizational level.
- Informal communication. Communication that is not defined by the organization's structural hierarchy.
- Formal communication. Communication that takes place within prescribed organizational work arrangements.
- Communication networks. The variety of patterns of vertical and horizontal flows of organizational communication.
- Grapevine. An organization's informal communication network.
- Grapevine. The informal organizational communication network.
- Jargon. Specialized terminology or technical language that members of a group use to communicate among themselves.
- Surveillance
Methods
Instruments
Practices
The successor lecture is Business Intelligence Quarter.