Business process management

From CNM Wiki
Revision as of 16:03, 3 July 2020 by EshwaN (talk | contribs)
Jump to: navigation, search

Business process management (BPM) is a process to sustain the changes made from a portfolio of improvement projects.

Definition

According to Juran's Quality Handbook by Defeo (7th edition),

Business process management (BPM). A process to sustain the changes made from a portfolio of improvement projects.