Stakeholder engagement
Stakeholder engagement (alternatively known as stakeholder involvement and participation; hereinafter, the Engagement) is an individual's involvement with, satisfaction with, and enthusiasm for the organization he or she is associated with.
When a stakeholder is an employee, the Engagement is also known as employee engagement and employee involvement and participation.
Definitions
According to Organizational Behavior by Robbins and Judge (17th edition),
- Employee engagement. An individual's involvement with, satisfaction with, and enthusiasm for the work he or she does.
- Employee involvement and participation. A participative process that uses the input of employees to increase employee commitment to organizational success.
According to Management by Robbins and Coulter (14th edition),
- Employee engagement. When employees are connected to, satisfied with, and enthusiastic about their jobs.
According to Juran's Quality Handbook by Defeo (7th edition),
- Employee engagement. The levels of connection employees feel with their employer, as demonstrated by their willingness and ability to help their organization succeed, largely by providing discretionary effort on a sustained basis.
