Managerial role

Managerial role is a specific action or behavior expected of and exhibited by a manager.

Definition

According to Management by Robbins and Coulter (14th edition),

Managerial role. A specific action or behavior expected of and exhibited by a manager.

Classification

Henry Mintzberg studied actual managers and concluded that what managers do can best be described by looking at the Roles they engage in at work.

Decision-making roles

Main wikipage: Decisional role

Decisional role. A managerial role that revolves around making choices. Henry Mintzberg identified the following four decisional roles: negotiator, resource allocator, disturbance handler, and entrepreneur.

Level	Decisional role
Non‑manager	Negotiator	Rarely, allocator	Disturbance handler	Rarely, visionary
Frontline		Resource allocator
Middle
Top				Visionary

1. • Informational role. A managerial role that involves collecting, receiving, and disseminating information. Henry Mintzberg identified the following three informational roles: monitor, disseminator, and spokeperson.

     Level	Informational role
     Non‑manager	Monitor	Disseminator	Rarely, spokeperson
     Frontline
     Middle			Spokeperson
     Top

   • Interpersonal role. A managerial role that involves people and other duties that are ceremonial and symbolic in nature. Henry Mintzberg identified the following three interpersonal roles: figurehead, leader, and liaison.

     Level	Interpersonal role
     Non‑manager	Rarely, figurehead	Rarely, influencer	Liaison
     Frontline	Figurehead	Influencer
     Middle
     Top